Our Privacy Policy

MadTales AI (“MadTales”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy and Terms of Use apply to the MadTales mobile application, our website, lead forms, and related services.
By accessing or using MadTales, you agree to the terms outlined below. If you do not agree, please do not use our services.

1. What We Offer

MadTales provides:

• Conversion of user-uploaded documents and stories into audio using AI voices (paid feature)
• Access to in-built stories available for free
• An ad-light experience (ads may appear in free content)

2. Eligibility & User Responsibilities

• You must be at least 13 years old (or the minimum legal age in your country).
• You must not upload illegal, harmful, infringing, or hateful content.
• You are responsible for maintaining the confidentiality of your account credentials.

3. Content Ownership & License

• You retain full ownership of the content you upload to MadTales.
• By uploading content, you grant MadTales a non-exclusive, royalty-free license to process and convert your content into audio solely for your personal use within the app.
• MadTales does not claim ownership of your original content.

4. Payments

• Certain features require payment.
• Payments for digital content are processed through platform-approved payment systems (such as Google Play Billing or Apple In-App Purchases).
• Purchases are non-refundable except where required by applicable law.

5. Privacy — What We Collect & Why

We may collect:

• Account information (name, email address, login details)
• Uploaded files and generated audio content
• Usage analytics and limited device information (such as app version and device type)
• Payment-related information (processed securely by third-party providers)

This information is collected to operate the service, process payments, deliver audio, personalize experience, ensure security, prevent fraud, and comply with legal obligations.

6. Ads & Analytics

Ads, where shown, are limited to free content and are designed to be minimal and contextual. We do not sell personal data or use ads for cross-app or cross-service tracking without user consent.
We use analytics tools to monitor performance and improve reliability. Analytics data is not used for advertising or sold to third parties.

7. How We Store & Protect Data

We store data on secure servers and apply commercially reasonable administrative, technical, and organizational safeguards, including encryption in transit and at rest where applicable. While we take strong precautions, no system can be guaranteed to be completely secure.

8. Who We Share Data With

We share data only when necessary to operate the service or comply with legal obligations. This may include:

• Cloud infrastructure providers
• Analytics service providers
• Payment processors
• Text-to-speech providers (such as Google, Amazon, Azure, ElevenLabs)

We do not sell, rent, or trade personal data.

9. Lead Forms and Contact Information

If you submit personal information through our website contact forms, email, or third-party lead forms (including Meta/Facebook), we may collect details such as your name, email address, phone number, company information, role, and enquiry details.
This information is used solely to:

• Respond to your enquiry
• Contact you regarding our products, services, talent, or hiring offerings
• Discuss potential collaboration or engagement

We do not sell or share lead data for marketing without your explicit consent. Lead information is retained only as long as necessary for business communication.

10. Talent & Hiring Services – Candidate Information

As part of our Talent & Hiring services, we may collect candidate information such as resumes, employment history, skills, location preferences, and contact details.
This information is used solely to:

• Assess suitability for current or future roles
• Match candidates with permanent, contract, or project-based opportunities
• Share candidate profiles with prospective employers only with candidate consent
• Support interviews and onboarding

Candidate data is handled confidentially and never used for unrelated marketing purposes.

11. Data Retention

User content and generated audio remain available until deleted by the user or account closure. Secure backup copies may be retained for up to 30 days for recovery and compliance purposes.

12. Your Rights & Account Deletion

You may request access to, correction of, or deletion of your personal information or account at any time by contacting contact@madtalesai.com .

Verified requests will be processed within a reasonable timeframe in accordance with applicable laws.

13. Disclaimers

MadTales is provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free service.

14. Changes to This Policy

We may update this Privacy Policy and Terms of Use from time to time. Continued use of the service indicates acceptance of any updates.

15. Account Suspension & Termination

Accounts that violate these terms or misuse the platform may be suspended or terminated.

16. Contact Us

For questions, concerns, or data requests, please contact: contact@madtalesai.com .